Scale Computing is known for a support team that goes "above and beyond" what is considered normal in the storage industry. Watch the video of Jessica, one of the people who will be supporting your product. We're sure you'll love the support crew, but highly doubt you'll have to speak with them very often.
| Standard Support | Premium Support |
| 8 AM - 8 PM EST, Mon - Fri | 24 x 7 x 365 |
| 4-hr phone response | 2-hr phone response |
| Ground delivery | NBD delivery |
| Standard access & critical issue resolution | Exclusive access & critical issue resolution |