Scale Computing Executive Spotlight: Reshaping the Industry
In a sea of IT providers, what makes Scale Computing stand out from the crowd? According to CEO Jeff Ready, the answer lies in an unwavering focus on innovation coupled with an enduring commitment to customer and partner loyalty.
In this video, Jeff shares some of the guiding principles driving Scale Computing’s leadership in edge computing, virtualization, and hyperconvergence, offering insights into how we deliver lasting value for customers and partners alike.
The core of our mission is reflected in our tagline: simplicity engineered. This means that above all, we prioritize designing IT systems that are easy to use in order to dramatically reduce the time IT teams spend on management. This relentless focus on user experience extends beyond the technology itself. As Jeff explains, this approach isn’t just about acquiring customers but retaining them for decades by delivering exceptional experiences at every touchpoint, from pre-purchase interactions to ongoing support.
Innovation is another key pillar that underpins our mission to simplify and modernize IT. Since its founding, Scale Computing has continually reinvested in its products, engineering, and people to identify and apply the latest technology breakthroughs, whether it’s automation tools to eliminate repetitive tasks or AI-driven self-healing systems that proactively resolve issues before they impact operations. By building solutions that not only meet today’s needs but anticipate tomorrow’s challenges, Scale Computing has positioned itself as a long-term partner for organizations looking to future-proof their IT operations.
However, what truly sets Scale Computing apart is our steadfast focus on customer success. Jeff describes how customer support isn’t viewed as a cost center but rather as an integral part of our product, equal in importance to the software and hardware it provides. This philosophy translates into a personal, human touch that resonates deeply with customers. As Jeff recounts, one customer recently marveled at how “every single person I interact with at Scale Computing is awesome” regardless if they’re working in tech support, sales, or engineering.
Scale Computing isn’t just leading the IT industry; we’re redefining what leadership means. Watch the full video to hear Jeff share more about how we put these principles into practice.