In the small and mid-market sectors and at the Edge, IT administrators need a partner in the data center, at the oce, and at every branch, store, and satellite location. Think of our ScaleCare Support and Professional Services teams as an extension of Scale Computing Platform, putting essential service and support wherever you need it.
The cornerstone of the ScaleCare Support and Services organization is the support experience itself. We require technical and customer service expertise from all ScaleCare Support Engineers and our Engineers are able to go above and beyond the normal technical support experience users may expect. There are no scripts, no placations - only real engineers with real knowledge and technical wizardry.