Question 1

Do we have to switch from our current network service provider?

Accepted Answer

No, you do not have to switch your internet provider. We offer a cloud-based SD-WAN network as an overlay to your existing internet service provider connections.

Question 2

Do we need to install any equipment or replace the existing router/firewall?

Accepted Answer

SC//Connect can be deployed as a small, purpose‑built edge device or as a virtual SD‑WAN instance. Physical deployments are simple—just connect power and network cables, and provisioning is handled remotely.
You do not need to replace existing routers or firewalls right away, but many customers choose to simplify their edge by retiring legacy appliances over time. 
For organizations using hyperconverged infrastructure, SC//Connect can also be deployed virtually, including on existing Scale Computing platforms, enabling a fully integrated, software‑defined edge.

Question 3

Is it easy to add locations?

Accepted Answer

Yes, new sites can be deployed quickly using zero‑touch provisioning through the SC//Connect Orchestrator. Just connect the device to any available internet link, and our certified professionals handle setup remotely.
This makes it easy to bring new locations online fast with consistent performance and centralized control.

Question 4

Is it easy to add bandwidth to an existing site?

Accepted Answer

Yes, SC//Connect Business is built to scale easily. You can increase bandwidth by adding additional internet connections from any provider, allowing the network to leverage multiple links for greater throughput.
To support higher capacity, simply contact your service provider to adjust the licensed bandwidth—no complex hardware upgrades required.

Question 5

What kind of reports can I see about my network?

Accepted Answer

The SC//Connect Orchestrator provides secure, role‑based access to cloud‑based dashboards with real‑time visibility into network health, link performance, and bandwidth usage by application category across all sites and ISP connections.
Centralized reporting makes it easy to monitor performance, identify issues, and maintain consistent visibility and control across your entire network.

Question 6

What is SC//Connect Business and how does it improve business connectivity?

Accepted Answer

SC//Connect Business is a cloud‑managed SD‑WAN solution that uses standard internet connections enhanced with application‑aware routing and real‑time link monitoring to optimize performance.
By continuously analyzing network conditions like latency, jitter, and packet loss, it intelligently steers traffic across available links to keep applications running smoothly and maintain connectivity—even during internet outages.

Question 7

How does SC//Connect Business differ from traditional business internet services?

Accepted Answer

Unlike traditional business internet services, SC//Connect Business uses SD-WAN technology to intelligently route traffic, improve application performance, and provide built-in security and management features. This ensures better reliability and flexibility for modern businesses.

Question 8

Does SC//Connect include cloud-based web content filtering?

Accepted Answer

SC//Connect Business includes a secure SD‑WAN foundation with encrypted connectivity and a stateful firewall at the edge.
Cloud‑based web filtering is available as an integrated security upgrade with SC//Connect Web Protect, which adds centralized policy control and protection against malicious or inappropriate websites.

Question 9

What security features are included in SC//Connect Business?

Accepted Answer

SC//Connect Business provides a secure SD‑WAN foundation with private IP addressing to reduce network exposure, encrypted connectivity, and a stateful firewall at the edge. It can also be deployed alongside existing firewalls if needed.
For enhanced cloud‑based security, integrated upgrades such as SC//Connect Web Protect and Network Protect add centralized policy control, web filtering, and advanced threat protection as part of a scalable SASE architecture.

Question 10

What industries benefit most from SC//Connect Business?

Accepted Answer

SC//Connect Business is ideal for organizations with distributed locations that depend on secure, high‑speed connectivity, including retail, healthcare, education, and professional services.
It is especially well suited for lean IT teams or environments with little to no on‑site IT, making it easy to deploy, manage, and maintain reliable connectivity across all locations.

SC//Connect™ Business

Smart Business Internet for Unbreakable Cloud Connectivity

A Better Network Experience

Superior Performance for Business Cloud Applications

Enjoy powerful network capabilities without the IT complexity

Frequently Asked Questions

Related Product Resources

SC//Connect™ Business SD-WAN Connectivity

SC//Connect™ Secure SD-WAN Solutions Data Sheet

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