Edge Computing Solutions for the Hospitality Industry
Hospitality properties run on a complex mix of guest-facing services, operational systems, and facility technologies, all of which must remain secure, available, and easy to manage and consistently connected across multiple sites.
Scale Computing's edge computing infrastructure helps hotels, resorts, casinos, and entertainment venues unify applications, strengthen security, and support digital guest experiences and reliable internet services without increasing operational burden. By centralizing visibility, securely connecting on-property systems, and enabling automation across properties, hospitality operators can modernize service delivery while controlling risk and cost.
Benefits of Scale Computing™
As properties adopt more IoT, on-prem automation, and digital guest services, edge computing provides the foundation to support both legacy applications and new experience-driven technologies. From building systems to smart kiosks to property-wide sensors, operators can run diverse workloads locally while maintaining centralized oversight, consistent performance, and reliable access to guest-facing applications and services.
Distributed hospitality environments generate high workload diversity and data volume, often with limited on-site IT support. Scale Computing's autonomous infrastructure simplifies operations by detecting issues automatically, maintaining system health, and standardizing deployments across multiple locations, enabling operators to reduce manual upkeep while ensuring consistent application and connectivity performance from property to property.
Hospitality properties often rely on a blend of legacy systems, cloud apps, and third-party vendors, resulting in operational complexity that slows innovation. Scale Computing's hyperconverged and edge architectures unify these functions into a single ecosystem, replacing fragmented infrastructure with a consistent, resilient platform that’s easy to scale.
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Scale Computing and ITWay Webinar: Bridging the Gap Between Hospitality Guests, Operations, & Tech
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The first newly built casino on the Las Vegas Strip in a decade features all of the bells and whistles visitors have come to expect from a luxury property. To monitor this state-of-the-art property requires a highly sophisticated network of surveillance cameras and a modern IT infrastructure to support it.
Made for the IT Infrastructure Demands of the Hospitality Industry
Simplicity
Run critical apps with less effort and more control.Hotels and resorts need infrastructure that’s easy to deploy, manage, and scale across distributed locations. Our unified, self-healing edge computing platform simplifies operations by consolidating compute, storage, networking, and monitoring. This means IT teams can spend less time maintaining systems and more time supporting guest and operational needs.
- Fast Deployment: Bring new properties or expansions online quickly using standardized, repeatable templates.
- Unified Platform: Run both legacy property systems and modern applications in a single, centralized environment.
- Single Dashboard: Manage sites, workloads, and network policies from a web-based interface.
- Zero-Downtime Updates: Apply maintenance and upgrades without interrupting operations.
- Intelligent Traffic Prioritization: Prioritize critical guest and business applications automatically.
High Availability
Ensure guest services and operational systems stay online.Downtime impacts everything from check-in to HVAC control to security operations. Scale Computing's highly available, redundant clusters ensure that critical hospitality workloads stay online, even during hardware failures or service interruptions. This resilience keeps front-of-house services running smoothly and prevents disruptions to back-of-house operations.
Intelligent network traffic management helps prioritize guest internet, conferencing, and operational applications during periods of bandwidth congestion or connectivity disruption.
- Automated Failover: Applications continue running seamlessly if a node or component fails.
- Redundant Architecture: Built-in resilience minimizes disruption across property systems.
- Data Integrity: Automatically replicate data across nodes to protect against loss or corruption.
- Self-Healing: Detect and resolve issues autonomously to preserve uninterrupted operations.
- Guest Internet Continuity: Maintain quality guest connectivity during outages or congestion.
Scalability
Seamlessly add resources as demand increases.From boutique hotels to large resort campuses, hospitality environments require infrastructure that adapts to unique size, footprint, and operations. Scale Computing supports incremental scaling of infrastructure, bandwidth, and digital guest services, letting you add capacity when needed without complexity or overspending.
- Modular Expansion: Add compute or storage only when needed, without having to overhaul existing infrastructure.
- Flexible Deployment: Support environments ranging from single-server hotels to large multi-building properties.
- Optimized Performance: Scale workloads intelligently to accommodate peak seasons, events, or expansions.
- Consistent Controls: Apply standardized configurations across all sites for simplified operations.
Manageability
Centralize visibility and control across every propertyHospitality applications span many systems including front desk, security, facilities, retail spaces, restaurants, and entertainment areas. With Scale Computing, centralized management brings every property into a unified operational view for faster troubleshooting, stronger security oversight, and more efficient performance monitoring, connectivity visibility, and guest experience assurance.
- End-to-End Monitoring: View cluster health, application performance, and hardware metrics in real time.
- Centralized Logging: Collect and analyze events and security activity across remote properties.
- Scalable Oversight: Manage hundreds or thousands of sites through a single interface.
- Fast Troubleshooting: Drill down to individual clusters or devices to resolve issues quickly.
- Connectivity Visibility: Monitor bandwidth utilization and connectivity health across every property.
Dedicated Video Surveillance Infrastructure and Storage
Maximize video retention, performance, and reliabilityVideo surveillance is mission-critical in hotels, resorts, and casinos, requiring high-capacity storage, long data retention, and continuous uptime. Running VMS software on Scale Computing delivers edge infrastructure that optimizes performance for large camera deployments and ensures video workloads remain protected and highly available.
- High-Capacity Storage: Support large retention windows and high-resolution camera systems.
- Performance for VMS: Enable real-time analytics and faster video retrieval.
- Cluster Scalability: Expand compute and storage incrementally as camera counts grow.
- Operational Continuity: Maintain recording and access even during hardware or network disruptions.
Purpose-Built Scale Computing Solutions for the Hospitality Industry
Hospitality IT teams need solutions that unify infrastructure, simplify operations, and secure every connected system across guest-facing and back-of-house environments. Whether supporting front-desk systems, IoT devices, or building operations, Scale Computing delivers automation, edge resilience, and centralized oversight across distributed properties.
SC//AcuVigil™ Networking
SC//AcuVigil Networking delivers real-time observability, segmentation, and automated compliance monitoring across hospitality networks, providing IT teams with critical visibility into every connected device and system.
From guest Wi-Fi and IoT sensors to back-office apps, the SC//AcuVigil platform helps enforce policy controls and prevent unauthorized access. Automated reporting and continuous monitoring strengthen security posture across multi-site environments.
SC//Connect™ SD-WAN
SC//Connect SD-WAN helps hospitality operators deliver reliable guest internet access, resilient connectivity, and consistent application performance across hotels, resorts, casinos, and entertainment venues. By combining intelligent traffic prioritization, centralized visibility, and resilient multi-link connectivity, hospitality organizations can support guest Wi-Fi, conferencing services, cloud applications, and operational systems while simplifying network management across distributed properties. The result is a more connected guest experience and greater operational resilience.
SC//Fleet™ Manager
SC//Fleet Manager gives hospitality IT teams centralized, cloud-like visibility across every hotel, resort, casino, and event venue.
Roll out new locations or applications in minutes with zero-touch provisioning, and monitor performance, capacity, and health from a single dashboard. With SC//FleetManager, hospitality operators can reduce the burden of distributed operations while enabling lean teams to support large multi-property footprints with confidence.
SC//HyperCore™ Hypervisor
SC//HyperCore Hypervisor provides autonomous infrastructure operations, continuously monitoring system health and automatically resolving issues before they disrupt property services.
SC//HyperCore software ensures smooth operation of mission-critical applications, from check-in systems and keycard services to facility controls, while enabling seamless updates and maintenance without downtime.
SC//Reliant™ Manager
SC//Reliant Manager enables secure, policy-driven application orchestration for hospitality environments, supporting both traditional systems and emerging digital guest experiences.
Its hardened design helps isolate critical operational systems, such as PMS, POS, security, environmental controls, and smart rooms, while enabling rapid deployment of new property-wide applications. With built-in network segmentation and connectivity management, the SC//Reliant service helps hospitality operators innovate without increasing operational risk.
Hospitality 4.0: Bridging the Gap Between Guest, Operations, and Technology Silos
Almost no other industry faces as many needs as the hospitality industry, but technology can help. It is no longer necessary to hire separate staff to cater to the different needs of your guests; you simply need the right software and programs.
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