Today’s shoppers expect seamless, personalized experiences powered by fast, reliable in-store systems. To keep up, retail IT leaders must scale infrastructure that not only supports growth but also ensures consistent performance, security, and intelligence at every location.
This infographic highlights insights from an April 2025 survey of 100 retail IT executives, revealing how leaders are tackling automation, scalability, AI adoption, and the technologies driving next-generation in-store experiences.
Retail infrastructure is transforming. It’s no longer just about connectivity and uptime; it’s about enabling real-time insights, protecting customer data, and ensuring every store can meet the demands of a digitally connected shopper. Scaling successfully means adopting systems built for this new reality: distributed, resilient, and designed with customer experience in mind. Retail expansion isn’t slowing down, and neither should your network.